faq
How much is shipping?
Worldwide shipping , handling and packaging is 6 Euros
We only ship with fast Express mail, the post office will give us a shipping confirmation as proof of sending and a tracking number.
If I order 2 Fingerboard decks, do I have to pay 2 times shipping?
No. Shipping is calculated by weight, up to 3 Fingerboard decks in the same order we only charge one shipping. If you made separate orders we can't combine shipping.
How long will it take for my order to arrive?
After your order status changes to “SENT” any international orders will take 3-10 working days.
Orders sometimes take longer to arrive into the US because they are randomly picked by customs to check the content. Please be patience, don´t send us mails asking when they will arrive, we don´t controle the shipping.
Where can I see my order status?
Here ( requires login )
How long do i have the Fingerboard deck in cart?
Where will you ship my order?
Is anything else besides the Fingerboard deck that i bought?
Can i choose the colour of blank Fingerboard decks?
No. Colour and effect are random.
Can i pay by sending cash in the mail, Cheque or Bank Transfer?
No. We only accept Paypal, the safest easy way to pay.
My order is damaged. Who’s responsible?
We take no responsibility for lost or damaged packages due to bad handling of post office or mis-directed packages.
Does Yellowood have a team?
Yes, we are working on that.
Will Yellowood sponsor me?
No, when it’s time we will make tryouts and choose from there.
