faq


How much is shipping?

Worldwide shipping , handling and packaging is 6 Euros for decks.

We only ship with fast Express mail, the post office will give us a shipping confirmation as proof of sending and a tracking number.

If I order 2 Fingerboard decks, do I have to pay 2 times shipping?

No. Shipping is calculated by weight, up to 3  Fingerboard decks in the same order we only charge one shipping. If you made separate orders we can't combine shipping.

How long will it take for my order to arrive?

After your order status changes to “SENT” any international orders will take 3-10 working days.
Orders sometimes take longer to arrive into the US because they are randomly picked by customs to check the content. Please be patience, don´t send us mails asking when they will arrive, we don´t controle the shipping.

Where can I see my order status?

Here ( requires login )

How long do i have the Fingerboard deck in cart?

The Fingerboard deck will be in your shopping cart for 10 minutes to finalize the buy, After that the deck will go back again into stock.

Where will you ship my order?

For Security, Delivery will only be made to the address attached to the paypal of the person who payed. Please be sure that your address is correct in Paypal. We do not deliver to alternate addresses.

Is anything else besides the Fingerboard deck that i bought?

Yes. One sheet of Slim tape and stickers.

Can i choose the colour of blank Fingerboard decks?

No. Colour and effect are random.

Can i pay by sending cash in the mail, Cheque or Bank Transfer?

No. We accept Paypal, Visa, Mastercard and American Express.

Please check out to pay without an paypal account:

https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/WAX_landing-outside

My order is damaged. Who’s responsible?

We take no responsibility for lost or damaged packages due to bad handling of post office or mis-directed packages.

Does Yellowood have a team?

Yes, we are working on that.

Will Yellowood sponsor me?

No, when it’s time we will make tryouts and choose from there.